Frequently Asked Questions

Zero Point Interiors is a comprehensive CNC cutting and laser cutting service provider in the UAE. We offer four main service categories:

• CNC Router Cutting: Precision cutting of wood, MDF, acrylic, plastics, foam, and aluminum composite panels (ACP)
• Fiber Laser Metal Cutting: High-precision cutting of steel, stainless steel, aluminum, brass, and copper
• Laser Marking & Engraving: Permanent marking, serial numbers, logos, and decorative engraving on metals
• Laser Pipe & Tube Cutting: Cutting and profiling of round, square, and rectangular tubes

Zero Point Interiors is strategically located in the UAE with easy access for customers across all Emirates. Our facility houses over 30 CNC machines and a dedicated team of skilled operators.

Facility Highlights:

• Large-scale production capability
• Modern fiber laser and CNC router equipment
• Quality control inspection area
• Material storage and inventory

Get Directions: View on Google Maps

Zero Point Interiors serves a diverse range of industries across the UAE, including:

• Signage & Advertising: Channel letters, illuminated signs, 3D logos, wayfinding signs
• Interior Design & Fit-Out: Decorative screens, partitions, wall panels, ceiling features
• Architecture: Mashrabiya patterns, facade elements, railing panels, gates
• Manufacturing: Machine parts, brackets, enclosures, industrial components
• Furniture: Custom furniture parts, decorative elements, joinery components
• Events & Exhibitions: Display stands, stage elements, promotional items
• Construction: Structural brackets, plates, custom metalwork

We work with both B2B clients (businesses, contractors, manufacturers) and B2C customers (individuals, hobbyists, DIYers).

Standard Operating Hours:

WhatsApp Support: Our WhatsApp is monitored throughout the day. Send your queries, designs, and quote requests anytime.

Our CNC routers can accommodate large sheet sizes for efficient cutting:

This allows us to cut full standard sheets of plywood, MDF, acrylic, and other materials in a single setup, maximizing material utilization and reducing costs.

Our CNC routers can cut a wide variety of materials:

• Wood Products: Solid wood, plywood, MDF, HDF, particle board, OSB, bamboo
• Plastics: Acrylic (Perspex), HDPE, PVC, polycarbonate, ABS, Dibond, Forex
• Foam Materials: EPS foam, XPS foam, polyurethane foam, EVA foam
• Composites: Aluminum Composite Panel (ACP), fiberglass, carbon fiber
• Soft Metals: Aluminum (thin sheets), brass (engraving)
• Other: Rubber, leather, cork, cardboard, craft materials

Yes! CNC routers are excellent for creating 3D shapes through multi-axis machining:

• 2.5D Cutting: Pockets, steps, chamfers at different depths
• 3D Carving: Sculptural reliefs, decorative textures, organic shapes
• V-Carving: Detailed text, logos with depth variations
• Mold Making: Positive and negative molds for manufacturing

File Requirements for 3D:

• STL, OBJ, or 3DM files for 3D models
• High-resolution files produce better results
• We can convert 2D artwork to 3D reliefs

Our CNC routers deliver high precision for demanding applications:

Factors Affecting Accuracy:

• Material quality and flatness
• Material internal stress
• Clamping and fixturing
• Environmental conditions

Our 3kW fiber laser cutting machines can process a wide range of metals:

• Stainless Steel: 304, 316, 430 and other grades
• Mild Steel / Carbon Steel: All common grades
• Aluminum: Including anodized and powder-coated
• Brass: All grades including decorative brass
• Copper: Pure copper and copper alloys
• Galvanized Steel: Pre-galvanized sheets
• Spring Steel: For industrial applications
• Tool Steel: Various grades

Our fiber laser can cut various metals at different maximum thicknesses:

Note: Cutting speed and edge quality vary with thickness. Thinner materials produce faster cuts with cleaner edges.

Laser Cutting and Laser Engraving/Marking are different processes:

Laser Cutting:

• Completely penetrates through the material
• Separates parts from the sheet
• Creates profiles, shapes, and cutouts
• Used for: Parts, signs, decorative screens, components

Laser Engraving:

• Removes material from the surface to create depth
• Creates permanent marks without cutting through
• Produces texture, patterns, or recessed designs
• Used for: Nameplates, awards, decorative textures

Laser Marking:

• Changes surface color/finish without removing material
• Creates high-contrast marks
• Used for: Serial numbers, logos, barcodes, data plates

Yes! We offer specialized fiber laser pipe and tube cutting services for:

• Round Tubes: Up to 200mm diameter
• Square Tubes: Up to 150mm × 150mm
• Rectangular Tubes: Various sizes available
• Materials: Steel, stainless steel, aluminum tubes

Tube Cutting Capabilities:

• Straight cuts and angle cuts
• Notches, holes, and slots
• Complex profile cuts
• Saddle cuts and coping
• Decorative patterns on tubes

Both options are available!

Option 1 – We Supply Material:

• We stock common materials: steel, stainless steel, aluminum, MDF, plywood, acrylic
• Guaranteed quality and consistency
• Convenient one-stop service
• Best for standard materials and sizes

Option 2 – Customer-Supplied Material:

• Bring your own material for cutting
• Ideal for specialty materials or specific suppliers
• You control material quality and sourcing
• Cutting-only pricing (no material markup)

We accept a wide range of file formats for both CNC and laser cutting:

2D Vector Files (Preferred):

• DXF – AutoCAD Drawing Exchange (most common)
• DWG – AutoCAD Drawing
• AI – Adobe Illustrator
• EPS – Encapsulated PostScript
• SVG – Scalable Vector Graphics
• CDR – CorelDRAW
• PDF – Vector PDF files

3D CAD Files (For 3D CNC work):

• STEP / IGES – Universal 3D formats
• STL / OBJ – 3D mesh files
• 3DM – Rhino files

Minimum feature sizes depend on the cutting method and material:

Design Tips:

• Hole diameter should be ≥ material thickness for strength
• Leave adequate spacing between features
• Avoid very thin bridges or tabs that may break

Absolutely! Decorative pattern cutting is one of our specialties. We produce:

• Mashrabiya Screens: Traditional Arabic geometric patterns
• Islamic Geometric Patterns: Complex interlocking designs
• Modern Decorative Screens: Contemporary patterns and custom designs
• Privacy Panels: For residential and commercial spaces
• Facade Elements: Architectural exterior panels
• Partition Screens: Room dividers and feature walls

Available Materials:

• Metal (steel, stainless, aluminum, brass, copper)
• MDF and wood (for interior use)
• Acrylic and plastics
• Aluminum Composite Panel (ACP)

Getting a quote is easy! Here’s how:

Step 1: Send Your Requirements

WhatsApp us at 056 686 4001 with:

• Your design file (DXF, DWG, AI, PDF, or even a sketch)
• Material type and thickness
• Quantity needed
• Any finishing requirements (bending, painting, etc.)

Step 2: Receive Your Quote

• We review your files and requirements
• Quote sent within hours (same day for standard requests)
• Clear pricing breakdown with no hidden costs

Step 3: Approve & We Begin

• Confirm the quote
• Production starts immediately
• Updates throughout the process

Our pricing is transparent and based on several factors:

Main Pricing Factors:

• Material: Type, thickness, and whether we supply or you provide
• Cutting Time: Complexity of design, number of cuts, pierces
• Sheet Utilization: How efficiently your parts nest on a sheet
• Quantity: Volume discounts for larger orders
• Setup: File preparation and machine setup (minimal for repeat orders)

What Affects Cost:

• More intricate designs = more cutting time = higher cost
• Thicker materials cut slower = higher cost
• Better nesting efficiency = lower material waste = lower cost
• Larger quantities = lower per-piece pricing

Turnaround depends on project complexity and current workload:

Express Service Available:

• Same-Day: For urgent simple jobs (rush fee applies)
• Next-Day: Priority production scheduling
• Contact us early in the day for best same-day availability

Yes! We deliver to all seven Emirates across the UAE:

• Dubai: Same-day and next-day delivery available
• Abu Dhabi: Regular scheduled deliveries
• Sharjah: Next-day delivery available
• Ajman, UAQ, RAK, Fujairah: Scheduled deliveries
• Al Ain: Regular delivery service

Delivery Options:

• Standard Delivery: Economical option for non-urgent orders
• Express Delivery: Same-day or next-day (fees apply)
• Self-Pickup: Collect from our facility (no charge)

Packaging: All items are carefully packaged to prevent damage during transport. Large or fragile items receive extra protection.